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Current turn around time for processing orders is 15-18 business days. I does not include the weekends. It may not take this long but this is the time I allow myself to get orders processed. These times are just my processing times and not the time it takes for USPS or UPS to deliver (that is out of my control.

Yes, I do take custom orders. If there is to be personalization, I require a 50% deposit that is non-refundable.

Not at this time.

If your handbag was made with a canvas lining, good news! Wipe away the liquid on the canvas and let it dry. The canvases I use are all made to be either waterproof or water-resistant, so they can handle spills. Most of my handbags are machine washable. Please ensure that you wash on cold, gentle cycle, and lie flat to dry. Be sure to spot test any stain removers in a hidden area to ensure there will be no discoloration. If the handbag is made of vinyl, you should be able to just wipe it off.

Waterproof canvas contains a coating that allows it to hold water. Water-Resistant Canvas (WRC) will hold water for a short period of time, but it will bleed through eventually. Both fabrics are treated to be hydrophobic, which means the liquid will bead up and is able to be wiped off.

In most cases, orders are packed and shipped within 15-18 business days. Orders placed around holidays may take longer. Once the package is shipped, we have no way to know or control when your order will arrive. All orders come with tracking numbers for your convenience.